At Ospital ng Makati (OsMak), safeguarding your personal information is our top priority. We recognize its
sensitive nature and are committed to maintaining its confidentiality. Our established policies and
procedures ensure the protection of your personal data.
Please review this Privacy Notice carefully, as it outlines essential details regarding how we handle the
personal and healthcare information collected on your behalf.
This Privacy Notice explains:
• The personal data we collect about you.
• The reasons for collecting your personal data.
• Who we share your personal data with.
• How long we retain your personal data.
• The measures we take to keep your personal data secure.
• Your rights concerning your personal data.
In this notice, "personal data" refers to any information that can identify you, either directly or indirectly,
when combined with other information we may have about you.
In this privacy notice, when we refer to "we", "us" or "our", we mean Ospital ng Makati, Sampaguita cor
Gumamela Sts., Pembo, Taguig City.
If you have any questions about this privacy notice or would like more information on how we use your
personal data, please reach out to the Data Protection Officer by mail at our address above or via email at
dpo@osmak.gov.ph.
PERSONAL DATA COLLECTED BY OSPITAL NG MAKATI
The healthcare team, including doctors and nurses, maintains records of your health, treatments, and care
provided. These records help ensure you receive the highest quality care.
Your records may be stored on paper or in digital format and can include:
Basic personal details like your name, address, date of birth, and next of kin.
A history of your interactions with us, such as appointments and clinic visits.
Notes and reports on your health, treatment, and care.
Results from X-rays, scans, and laboratory tests.
Relevant information from healthcare providers and family members who are familiar with your condition.
Keeping your information accurate and up to date is important. Please review your personal details during
each visit and notify us promptly of any changes.
REASONS FOR COLLECTING THAT PERSONAL DATA
We collect your personal information mainly to deliver medical services. Additionally, we may share relevant
details with our clients, partners, and service providers for the same purpose.
In certain situations where it is reasonably expected, we may also use or disclose your personal information
for secondary purposes.
You have the right to withdraw your consent for the processing of your personal information at any time, in
accordance with applicable privacy laws, by submitting a written request. Below, we outline the general
categories of purposes for which we collect and process your information.
RECIPIENTS, TO WHOM YOUR DATA MAY BE DISCLOSED
The following individuals and groups will have access to your personal information for the stated purposes:
a. Healthcare Professionals – This includes doctors, nurses, caregivers, and other healthcare
providers, whether employed by the hospital or working under other arrangements. They are
authorized to enter, review, or update your medical records.
b. Hospital Departments, Sections, and Units – Various hospital units may require access to your
personal information to perform their duties. For instance, certain treatments or procedures may
involve sharing your information across multiple hospital departments.
c. Volunteer Groups and Religious Organizations – Members of volunteer, religious, charitable, or
non-profit organizations permitted to assist in the hospital, including priests, pastors, or religious
leaders providing spiritual services to patients or the deceased.
d. Hospital Employees and Staff – Personnel who need access to your information to fulfill their roles,
such as preparing billing statements or ensuring dietary requirements during your stay.
e. Entities Operating Within the Hospital – Organizations within the hospital premises may receive
your personal information for the purposes outlined above.
We will not share your information with third parties without your consent, except in exceptional cases, such
as when there is a risk to public health and safety or when required by law.
You have the right to limit how and with whom your identifiable personal information is shared. This
restriction must be clearly documented in your records so that all healthcare professionals and staff involved
in your care are aware of your decision. However, choosing to restrict access may impact the availability or
effectiveness of your treatment or care. You may also change your disclosure preferences at any time.
RETENTION OF PERSONAL DATA
We retain personal data only for as long as necessary, following OsMak's retention schedule, which is
guided by legal requirements, statutory obligations, and operational needs.
SECURITY OF PERSONAL DATA
We are deeply committed to protecting your personal information and confidentiality. We take all reasonable
measures to ensure the security of personal data, whether stored digitally or on paper.
PERSONAL DATA AND YOUR RIGHTS
Data protection laws grant you the right to:
• Correct inaccurate data we hold about you (Rectification).
• Request the deletion of your personal data (Erasure).
• Restrict or block processing of your personal data under certain conditions (Restriction).
• Access the personal data we have about you (Subject Access).
• Receive your personal data in a structured, commonly used, and machine-readable format and
transfer it to another data controller in some cases (Data Portability).
• Withdraw consent if our processing is based on your consent.
• Object to processing when OsMak relies on legitimate interests as the legal basis.
• Avoid automated decision-making, meaning you cannot be subject to decisions made solely by a
computer that have legal or significant effects on you.
If you have any questions about this Notice, you may contact the Hospital’s Data Protection Officer
as per below:
Office of the Data Protection Officer
Central Information Management Division Office
6 th floor, Ospital ng Makati Building I
Sampaguita cor Gumamela Sts., Pembo, Taguig City
88826316 local 1639
dpo@osmak.gov.ph
